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FAQ

  • What's special about V.SUN products? What sets them apart from conventional sun care products?

    V.SUN products are unique in their formulation, which is based on the latest scientific findings. In our sun protection formulas, we consciously avoid oxybenzone, octinoxate, and octocrylene. Selected V.SUN formulations have also been scientifically tested for potential short-term effects on various coral species. Thanks to the balanced UVA and UVB protection, the skin is protected against both sunburn and skin aging. Our products ensure a particularly pleasant skin feel. Many people find it unpleasant to apply sunscreen that leaves a white and/or sticky film afterwards. We want to change this with V.SUN products, which feel particularly supple on the skin due to nourishing oils and shea butter. In addition, the beautiful design is an absolute eye-catcher. This makes sun care fun. Protect, care & enjoy!

  • Newsletter: Which products is the welcome code valid for?

    Our welcome code is applicable to all individual products in the V.SUN online shop. Excluded are already discounted sets as well as gift vouchers. It cannot be combined with other discount promotions.

    The code will be sent automatically via email after successfully subscribing to our newsletter and can be redeemed directly with your first order. It is valid for 7 days.

  • Where are V.SUN products manufactured?

    All V.SUN products are manufactured exclusively in Germany. In doing so, we also pay attention to the shortest possible transport routes. The product packaging is also manufactured exclusively in Germany. Made in Germany!

  • Are V.SUN products harmless to the existence of coral reefs?

    Our mission at V.SUN: Highly effective sun protection, high-quality skincare, and a formula development process in which we consciously address potential impacts on marine ecosystems. For this reason, we avoid, among other things, oxybenzone, octinoxate, and octocrylene, as well as solid synthetic microplastic particles and nano-form UV filters.

    Furthermore, selected V.SUN sun protection formulas have been scientifically tested for potential short-term effects on various coral species.*

    As this field of research continues to evolve, we monitor new findings very closely and adjust our formulas as necessary.

    *Study on the effects of three sun protection products on hard and soft corals in the Maldives; 96-h tank experiment with Acropora digitifera, Pocillopora verrucosa, Porites lobata, and Sarcophyton sp. The results refer exclusively to the products and experimental conditions tested and cannot be applied without reservation to other formulas, species, exposure conditions, or long-term ecological impacts.

  • Do V.SUN sunscreens contain plasticizers?

    We attach great importance to the selection of first-class ingredients in our V.SUN products.
    Therefore, due to our consistent quality awareness, we consciously avoid the use of plasticizers (especially monohexyl phthalate and dihexyl phthalate) in all our products in order to ensure the safety and harmlessness of our products for consumers.

  • Which conservation projects does V.SUN support?

    Through our shared desire to preserve coral reefs, we discovered the environmental organization coralive.org. The coralive.org team is committed to protecting and restoring coastal ecosystems worldwide. By purchasing V.SUN products, you also support coralive.org's conservation projects. You can find more information at @v.sun.care on Instagram and at https://coralive.org/.

  • How do I find the right sun protection factor (SPF) for my skin type?

    The sun protection factor always depends on the skin type, the location, and the time of sun exposure. We have established the following recommendations for different skin types:

    • Skin type 1 – “very light skin”: here we recommend a high sun protection factor (SPF 50).
    • Skin type 2 – “light to medium skin”: here we recommend a medium sun protection factor (SPF 30).
    • Skin type 3 – "dark to very dark skin": We recommend a low sun protection factor (SPF 15) for this type of skin, as sun protection is also relevant for very dark skin. It's especially important to protect the less pigmented areas of the skin.
  • Do V.SUN products also protect me from infrared rays?

    Yes, they do. Infrared rays can penetrate very deeply into the skin's layers, which can create free radicals. Free radicals contribute to the skin's aging process. V.SUN products contain the natural substance Ectoin, an innovative cell-protective agent that can effectively protect against the free radicals caused by infrared radiation.

  • What does balanced UVA-UVB protection mean?

    UVA and UVB are two different types of radiation. UVB rays can cause sunburn when they penetrate the upper layers of the skin. While UVA rays rarely cause sunburn, they are responsible for, for example, accelerated skin aging. A balanced UVA and UVB protection therefore covers both types of radiation, protecting the skin from both sunburn and accelerated skin aging.

    The body and face cream with SPF 50 has a UVA protection value of 27. The face cream with SPF 50, free from fragrances, has a UVA protection value of 23. The body cream with SPF 50, free from fragrances, has a UVA protection value of 20. The body and face cream with SPF 30 has a UVA protection value of 14. The body cream with SPF 15 has a UVA protection value of 8.

  • Does daily use of V.SUN products affect vitamin D absorption?

    Vitamin D absorption is reduced, but not prevented. V.SUN products are designed to provide balanced protection, with the composite filter system allowing for vitamin D absorption as high as if we were sitting in the shade.

  • How much sunscreen should I apply?

    We recommend applying the products generously. The more the better, the better. Of course, everyone should feel comfortable with the amount applied. That's why we were so keen to develop a special texture that promotes a pleasant skin feel. This makes applying cream a pleasure.

  • How often should I apply sunscreen?

    To maintain the protective effect, you should apply sunscreen regularly and repeatedly. Reapplying sunscreen is especially important after exercise, bathing and drying, and after increased perspiration. And don't forget to avoid intense midday sun!

  • Do you have verifications for the V.SUN products?

    V.SUN is part of PETA's "Beauty Without Bunnies Program" and is therefore listed on the positive list at www.peta.org. Our V.SUN products are on the positive list.

  • ÖKO-TEST vs. Stiftung Warentest: Why are the ratings so different?

    Our sunscreens are regularly tested – by ÖKO-TEST, Stiftung Warentest, and other independent testing institutes. However, different criteria and methods are applied during these tests. This is why a product can, for example, receive a ‘very good’ rating from ÖKO-TEST one year (2024 – Body 30, focus on absence of plasticizers) and an ‘adequate’ rating a year later (2025 – Body 50, different focus). In 2025, Stiftung Warentest even awarded our Body 30 sensitive, which has almost the same formulation as our other V.SUN sun protection products, a score of 1.6 (good). Here, we transparently explain how such differences arise and take a closer look at the current ÖKO-TEST results.

    Our sunscreens are based on high-quality and skin-friendly formulas that naturally comply with all the requirements of the EU Cosmetics Regulation. They are dermatologically tested, safe to use, and remain of excellent quality.

    The downgrading by ÖKO-TEST in 2025 is not based on a changed formula, but on two points that we cannot objectively comprehend:

    New test standard: ÖKO-TEST used an alternative method for measuring the sun protection factor (ISO 23675), which is not internationally validated and is known for producing highly fluctuating results.
    Silver chloride: Our formulation contains a small, legally permitted amount of silver chloride – an antimicrobial ingredient that poses no health risk. However, due to this, ÖKO-TEST demands a warning label stating "not suitable for children under 3 years of age." This warning is not legally required, so its absence does not constitute a deficiency under the EU Cosmetics Regulation.
    Conclusion: Our products are and remain high-quality, safe, and effective – regardless of the changed rating by ÖKO-TEST.

  • Do V.SUN products contain octocrylene?

    No, octocrylene is not used in any V.SUN product.

  • Why did we consciously avoid using octocrylene in V.SUN products?

    Octocrylene is a commonly used UV filter whose potential effects on marine ecosystems are the subject of scientific research. As part of our product development, we have therefore consciously decided to forgo octocrylene and use alternative UV filters.

    Our selection of UV filters is based on various criteria, such as efficacy, compatibility, and available scientific findings.

  • Do V.SUN products contain parabens or other similar additives?

    No, V.SUN products do not contain parabens or other similar additives.

  • Do V.SUN products contain microplastics?

    No, V.SUN products do not contain microplastics.

  • Why was titanium dioxide used? Isn't it dangerous?

    The titanium dioxide contained in our formulation serves exclusively as a carrier for the preservative silver chloride and not as a UV filter. It is used only in very small amounts and is not in nanoform. Its use therefore differs significantly from formulations in which titanium dioxide is used in higher concentrations as a mineral UV filter.

  • Are V.SUN products also suitable for sensitive skin and children?

    Yes, V.SUN products are very skin-friendly and suitable even for sensitive skin. They contain modern, skin-friendly sunscreen filters with minimal skin penetration and low-allergen ingredients. Silicones, mineral oils, and synthetic polymers are completely avoided. Our Sun Fluid Face SPF 50 has been awarded the "tested and recommended" label by the German Allergy and Asthma Association. Allergy or asthmatic patients should seek medical advice if in doubt.
    The products are generally suitable for children ages 3 and up. We do not recommend V.SUN for babies and toddlers under 3 years of age, as their skin is particularly sensitive and they should generally not be exposed to direct sunlight. Specially developed baby sunscreen products are a better choice in these cases.

  • Are V.SUN products also suitable for people with sun allergies?

    When developing V.SUN, we took care to ensure that the products are suitable for sensitive skin as much as possible. Skin tests have shown that the potential for sun allergy to develop when using V.SUN is low. However, sun allergy is a skin condition, and it's best to consult a dermatologist before using these products.

  • Are V.SUN products vegan?

    Yes, all products are vegan and, of course, cruelty-free. For this reason, V.SUN is also listed on the PETA Positive List.

  • Are V.SUN sun protection products waterproof?

    Yes, all facial and body sunscreen products with SPF 30 and SPF 50 are water-resistant.

  • Can V.SUN products be safely applied near the eyes?

    Yes, they can. Applying the products near the eyes and lips is safe. However, direct contact with the eyes should be avoided.

  • Are V.SUN Face products comedogenic?

    No, V.SUN Face products are non-comedogenic, meaning they don't cause skin blemishes.

  • How should V.SUN products be stored?

    We recommend using our sunscreen within 6 months of opening to ensure optimal protection and best product quality.

  • Is there a risk that V.SUN products will stain my clothes?

    In general, V.SUN products should not cause stains or discoloration on clothing. We deliberately avoid UV filters in our V.SUN formulations, which are particularly prone to discoloration. However, this cannot be completely ruled out.

    UV filters in sunscreens, when combined with sweat, sunlight, and certain detergents (especially powdered detergents containing bleach), can cause yellowing stains on fabrics. This reaction is particularly noticeable on white clothing. Soaking in baking soda or vinegar can help remove these stains.
    Our tip: Don't put on your clothes until the sunscreen has completely absorbed – and use liquid detergents without bleach when washing.

  • Why should I use an after-sun lotion? Wouldn't a regular body lotion be sufficient?

    After-sun lotions are tailored to the special needs of sun-stressed skin: they cool, soothe and actively support regeneration.

    Our V.SUN After Sun Lotion contains ectoin, aloe vera, and panthenol – for intensive moisture, reduced redness, and a pleasantly cared-for skin feeling. With antioxidant effects and a fine, light texture, it's the ideal after-sun care product.

  • When do V.SUN products start to work?

    The V.SUN products work immediately from the moment of application.

  • Where can I buy V.SUN products?

    V.SUN products are available in our online shop, BIPA, Manor, at Rossmann in Germany and Hungary, dm in Germany and Austria, at BUDNI in Germany and at Müller Drogerie in Germany, Austria, Switzerland, Slovenia, Spain, Hungary and Croatia.

  • Are V.SUN Face products suitable for people with oily and sebum-rich skin?

    In general, the UV filter in a sunscreen is always incorporated into the "oily" portion of the cream/lotion. For V.SUN, we therefore took special care to select a particularly light oil component.

    This makes V.SUN more suitable for oily and sebum-rich skin than most other sunscreens. It also makes application more pleasant and less sticky.

  • Can V.SUN Face products also be used as a primer/makeup base under daily moisturizer?

    Yes, V.SUN products can be used as a primer/makeup base. It's always important to follow the instructions when using the product, as it's primarily a cosmetic product designed to protect against sunburn and photodamage.

  • What is the difference between face and body cream?

    The difference lies in the formulation of both products. The V.SUN Face Cream contains additional ingredients such as hyaluronic acid, which moisturizes the skin and strengthens collagen and skin structure.